Last updated: Novembere 2025
At Buddy Mover & Storage, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use, and store it. This Privacy Policy explains what information we gather, why we collect it, and how we keep it safe.
We may collect the following information when you use our website or services:
Personal details: Name, phone number, email address, and home/office address
Booking information: Moving details, service preferences, and schedule
Communication records: Messages or inquiries sent through our forms
Technical data: IP address, browser type, and pages visited (for analytics)
Your information is used to:
Process bookings and provide moving/storage services
Communicate with you regarding inquiries or appointments
Improve our service quality and customer experience
Send updates, confirmations, or notifications related to your request
Enhance website performance and security
We do not sell or rent your personal information to third parties.
We may share your information only with:
Our internal team and service staff involved in your move
Trusted partners or vendors necessary to deliver our services
Legal authorities, but only if required by law
We take reasonable technical and organizational measures to keep your data safe and prevent unauthorized access, modification, or loss.
You may request to:
Access the information we hold about you
Update or correct your personal details
Request deletion of your data (unless required for legal or operational purposes)
Simply contact us at [your email].
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
If you have questions regarding this Privacy Policy, reach out to us at:
📧 sales@buddymoverstorage.com
📞 +65 8750 0686
Last updated: November 2025
Welcome to Buddy Mover & Storage. By using our website or engaging our services, you agree to the following Terms & Conditions. Please read them carefully before making a booking.
Buddy Mover & Storage provides residential moving, office moving, packing, storage, and related logistics services. These terms outline how our services are delivered and what you can expect from us.
All bookings must be made through our contact form, booking form, or by contacting our team directly.
Once a booking is confirmed, we will provide the scheduled date and time window.
Changes to the schedule must be requested at least 24–48 hours in advance (adjust based on your policy).
Pricing varies depending on service type, distance, manpower, and additional requirements.
Any extra charges (e.g., heavy items, extra trips, wrapping materials) will be communicated upfront whenever possible.
Payment terms will be provided during confirmation.
Late payments or unpaid balances may affect future bookings.
Customers are responsible for:
Providing accurate information about items, addresses, and access conditions (stairs, elevators, restricted areas, etc.)
Ensuring that walkways, hallways, and entrances are safe and accessible
Properly securing fragile or personal items unless packing service is requested
Being present or appointing someone to oversee the move
We handle all items with care; however:
Buddy Mover & Storage is not responsible for damage to items packed by the customer.
We are not liable for pre-existing damages, unstable furniture, or improperly assembled items.
Certain items (e.g., valuables, cash, jewelry, perishables) should not be moved unless agreed in writing.
If damage occurs during service, please notify our team immediately.
Cancellations made within 24 hours of the scheduled move may be subject to a cancellation fee.
We reserve the right to reschedule due to weather, safety issues, or operational constraints.
For storage service users:
Monthly rates apply as long as items remain stored.
Customers must clear outstanding balances before retrieving their stored items.
We are not responsible for prohibited or illegal items placed in storage.
By using our website, you agree not to:
Misuse the forms, submit false information, or attempt to disrupt site functionality
Copy or redistribute content without written permission
We may update these Terms & Conditions at any time. Changes will be posted on this page with a revised “Last Updated” date.
If you have questions about our Terms & Conditions, contact:
📧 sales@buddymoverstorage.com
📞 +65 8750 0686
